Data Recovery FAQs
What are the fees to recover data?
Our data recovery fee depends on media type, amount of data and the physical condition of the media. If we cannot recover your data there will not be a recovery charge. We handle any type of complexity therefore our prices may significantly vary from case to case. Beware of companies that will get you in the door and charge you regardless of whether or not they can recover any data. We hear of many bad experiences from customers that used other companies on a daily basis. Please contact us to discuss the flexible payment options we offer.* In the event that a recovery has been previously attempted on your media, a fee for the diagnostic may be applicable. Please remember that the first chance at a recovery is your BEST chance at a recovery, so send your critical data to the professionals at WeRecoverData.com!
If my drive has been opened is there a diagnostic fee?
What is the turnaround time for the recovery process?
Usually the evaluation is done within 8-24 hours and most of the recoveries are done within a day or two. We do offer an expedited and a 24/7 emergency evaluation and recovery options- please contact us regarding these options. See more here: Emergency Data Recovery Service
I’ve been told that my data cannot be recovered; do I still have a hope?
My hard drive is making clicking noises, can the data still be recovered?
Is it possible to recover data from a hard drive that was accidentally formatted?
Can you recover a file that was deleted accidentally?
My external hard drive is asking to be initialized or formatted. I need some of the files on it. Should I use some utility to try and fix this myself?
My computer was in a fire, have I lost my data?
Our RAID failed, we re-striped/re-initialized the RAID array, formatted the array and copied data back to it. Is there a chance of recovering the data before the re-striping/re-initialization?
What is your success rate?
After your free diagnosis of my hard drive’s recoverability, can I decide not to pursue the recovery? The data on my hard drive is important, but only to a certain extent and I don’t want to spend too much on it if I can.
What is the next step? How do I start a recovery case?
the case submission page and follow the instructions there. For any assistance, please call us.
Our 24/7 international contact number is +1-212-594-5946